各联动单位7月份工单处置办理情况表
发布日期:2024-08-09 14:45 浏览次数:0次 字体:【大 中 小】
2024年7月,贵阳贵安12345热线共受理工单213904件。主要涉及13个区(市、县、开发区)和39家市直联动部门、9家省属部门(详见贵阳市人民政府门户网站)。各联动单位工单处置情况具体如下: | ||||||||||
单位 | 单位名称 | 应处置数 | 结案率 | 按期结案率 | 返工率 | 反馈满意率 | 万人投诉率 得分 |
案件承担率得分 | 知识库建设得分 | 总分 |
各区市县及开发区 | 贵安新区 | 2798 | 100.00% | 100.00% | 2.32% | 99.93% | 2.51 | 0.00 | 10 | 99.34 |
云岩区 | 12468 | 99.40% | 98.30% | 0.90% | 99.96% | 1.52 | 0.94 | 10 | 98.69 | |
南明区 | 14175 | 99.99% | 99.46% | 0.90% | 99.96% | 1.24 | 1.07 | 10 | 99.13 | |
花溪区 | 4614 | 100.00% | 100.00% | 0.35% | 99.91% | 2.90 | 0.00 | 10 | 100.00 | |
乌当区 | 2702 | 100.00% | 100.00% | 0.81% | 99.93% | 2.27 | 0.00 | 10 | 99.32 | |
白云区 | 4998 | 100.00% | 100.00% | 0.20% | 100.00% | 1.88 | 0.00 | 10 | 99.04 | |
观山湖区 | 11217 | 99.98% | 99.75% | 0.61% | 99.96% | 0.66 | 0.85 | 10 | 98.51 | |
清镇市 | 4683 | 99.94% | 99.89% | 0.26% | 99.85% | 2.45 | 0.00 | 10 | 99.51 | |
修文县 | 1787 | 100.00% | 100.00% | 0.17% | 100.00% | 2.64 | 0.00 | 10 | 99.78 | |
息烽县 | 1396 | 100.00% | 100.00% | 0.07% | 100.00% | 2.58 | 0.00 | 10 | 99.73 | |
开阳县 | 1921 | 100.00% | 99.95% | 0.26% | 99.84% | 2.73 | 0.00 | 10 | 99.82 | |
经开区 | 3094 | 99.90% | 99.81% | 0.61% | 99.90% | 2.12 | 0.00 | 10 | 99.11 | |
高新区 | 393 | 100.00% | 100.00% | 1.53% | 99.75% | - | 0.00 | 10 | 99.71 | |
单位 | 单位名称 | 应处置数 | 结案率 | 按期结案率 | 返工率 | 反馈满意率 | 知识库建设得分 | 总分 | ||
市级联动部门 | 贵阳综合保税区 | 22 | 100.00% | 100.00% | 0.00% | 100.00% | 10 | 100.00 | ||
市委宣传部 | 20 | 100.00% | 100.00% | 5.00% | 100.00% | 10 | 99.25 | |||
市信访局 | 11 | 100.00% | 100.00% | 0.00% | 100.00% | 10 | 100.00 | |||
市发展和改革委员会 | 96 | 100.00% | 100.00% | 1.04% | 100.00% | 10 | 99.84 | |||
市教育局 | 484 | 100.00% | 97.52% | 4.55% | 99.79% | 9 | 97.31 | |||
市公安局 | 3396 | 100.00% | 99.85% | 2.68% | 99.94% | 10 | 99.53 | |||
市民政局 | 55 | 100.00% | 100.00% | 5.45% | 100.00% | 10 | 99.18 | |||
市司法局 | 56 | 100.00% | 100.00% | 1.79% | 100.00% | 10 | 99.73 | |||
市人力资源和社会保障局 | 244 | 100.00% | 100.00% | 0.82% | 100.00% | 10 | 99.88 | |||
市自然资源和规划局 | 234 | 99.57% | 95.30% | 5.15% | 99.57% | 10 | 97.20 | |||
市住房和城乡建设局 | 529 | 100.00% | 100.00% | 4.16% | 99.81% | 10 | 99.36 | |||
市交通委员会 | 2987 | 100.00% | 100.00% | 0.23% | 99.98% | 10 | 99.96 | |||
市水务管理局 | 22 | 100.00% | 100.00% | 0.00% | 100.00% | 10 | 100.00 | |||
市农业农村局 | 13 | 100.00% | 92.31% | 7.69% | 100.00% | 10 | 95.77 | |||
市商务局 | 34 | 100.00% | 97.06% | 2.94% | 100.00% | 10 | 98.38 | |||
市文化和旅游局 | 506 | 100.00% | 98.22% | 2.57% | 100.00% | 10 | 98.90 | |||
市卫生健康局 | 677 | 99.70% | 98.08% | 4.00% | 100.00% | 10 | 98.56 | |||
市退役军人事务局 | 44 | 100.00% | 97.73% | 9.09% | 100.00% | 10 | 97.73 | |||
市应急管理局 | 12 | 100.00% | 91.67% | 16.67% | 100.00% | 10 | 94.17 | |||
市市场监督管理局 | 739 | 100.00% | 100.00% | 1.08% | 100.00% | 10 | 99.84 | |||
市体育局 | 11 | 100.00% | 100.00% | 9.09% | 100.00% | 10 | 98.64 | |||
市医疗保障局 | 93 | 100.00% | 100.00% | 6.45% | 100.00% | 10 | 99.03 | |||
市林业局 | 98 | 100.00% | 100.00% | 2.04% | 100.00% | 10 | 99.69 | |||
市综合行政执法局 | 261 | 100.00% | 100.00% | 4.21% | 100.00% | 10 | 99.37 | |||
市政务服务中心 | 26 | 100.00% | 100.00% | 0.00% | 100.00% | 10 | 100.00 | |||
市住房公积金管理中心 | 367 | 100.00% | 100.00% | 1.09% | 100.00% | 10 | 99.84 | |||
市消防救援支队 | 781 | 99.87% | 99.49% | 1.92% | 100.00% | 10 | 99.47 | |||
市公安交通管理局 | 4976 | 100.00% | 99.62% | 1.07% | 100.00% | 10 | 99.69 | |||
市残联 | 19 | 100.00% | 100.00% | 0.00% | 100.00% | 10 | 100.00 | |||
贵阳广播电视台 | 18 | 100.00% | 100.00% | 5.56% | 100.00% | 10 | 99.17 | |||
市工投公司 | 19 | 100.00% | 100.00% | 5.26% | 100.00% | 10 | 99.21 | |||
市投资控股集团有限公司 | 15 | 100.00% | 100.00% | 20.00% | 100.00% | 10 | 97.00 | |||
市城投公司 | 368 | 100.00% | 98.64% | 1.09% | 100.00% | 10 | 99.29 | |||
市旅投公司 | 18 | 100.00% | 61.11% | 11.11% | 100.00% | 10 | 82.78 | |||
市公共交通投资运营集团有限公司 | 1264 | 99.92% | 99.29% | 1.19% | 99.92% | 10 | 99.51 | |||
市水务环境集团有限公司 | 1508 | 100.00% | 99.93% | 0.60% | 99.93% | 10 | 99.88 | |||
市城发公司 | 17 | 100.00% | 100.00% | 11.76% | 100.00% | 10 | 98.24 | |||
贵阳银行 | 66 | 100.00% | 100.00% | 3.03% | 98.48% | 10 | 99.39 | |||
市烟草专卖局 | 30 | 100.00% | 100.00% | 0.00% | 100.00% | 10 | 100.00 | |||
单位 | 单位名称 | 应处置数 | 结案率 | 按期结案率 | 返工率 | 反馈满意率 | 知识库建设得分 | 总分 | ||
省属部门 | 市税务局 | 772 | 100.00% | 100.00% | 0.26% | 100.00% | 10 | 99.96 | ||
市邮政管理局 | 13 | 92.31% | 92.31% | 8.33% | 100.00% | 10 | 93.75 | |||
贵阳公路管理局 | 87 | 100.00% | 96.55% | 2.30% | 100.00% | 10 | 98.28 | |||
贵州燃气公司 | 529 | 100.00% | 97.35% | 1.32% | 100.00% | 10 | 98.74 | |||
贵阳供电局 | 1044 | 96.46% | 85.92% | 2.48% | 100.00% | 10 | 93.11 | |||
中国电信贵阳分公司 | 648 | 95.68% | 76.85% | 3.87% | 99.84% | 10 | 89.06 | |||
中国移动贵阳分公司 | 1893 | 98.57% | 76.18% | 1.98% | 99.95% | 10 | 89.81 | |||
中国联通贵阳分公司 | 337 | 99.41% | 84.87% | 2.09% | 100.00% | 10 | 93.48 | |||
贵州广电网络公司 | 68 | 100.00% | 91.18% | 1.47% | 100.00% | 10 | 96.25 |